Promotions Terms & Conditions

1. GENERAL

1.1 These Promotions Terms and Conditions are supplemented by our Terms and Conditions of Website Use and our Privacy Policy

1.2. The promoter is Canon Emirates LLC. Dubai Office, P.O. Box: 1700, Dubai, United Arab Emirates. (“Canon”). Registered in Dubai under no 601980.

1.3 From time to time on the Canon Online Store (the “Website”) we run promotions.

1.4 Only one promotion can be used per order. A promotion may not be used in combination with other promotions or discounts.

1.5 From time to time certain products may be excluded from current promotions and any such exclusion will be notified to you through a notice on the Website. Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

1.7 All promotions are subject to availability and while stocks last.

2. PARTICIPANTS

2.1 All Participants must be aged 21 or over.

2.2 Distributors and other resellers are excluded from our promotions. Retailers and distributors are not eligible to participate on behalf of their customers.

2.3 All Participants are deemed to have agreed to be bound by these Terms and Conditions.

3. GIFTS WITH PURCHASE

3.1 From time to time we may offer gifts with purchase promotions on the Website.

3.2 If you qualify for a gift with purchase by satisfying a minimum spend threshold and you decide to return some of the goods purchased (and not the gift with purchase), therefore reducing your order value below the minimum spend threshold, we reserve the right to charge full retail price for the gift. This amount will be deducted from any refund due back to you for the returned items.

3.3 Similarly, where a gift is offered subject to the purchase of a specified item, if you decide to return the specified item, you will need to return the gift to receive a credit or refund otherwise we reserve the right to charge full retail price for the gift and deduct this amount from any refund due back to you.

3.4 Gifts are limited to one per customer per week unless otherwise stated. Only one gift can be claimed with each order and our free gifts cannot be used in conjunction with any other special offers. We reserve the right to substitute with a product of equal or greater value in the event that stock of a selected gift item becomes unavailable.

3.5 Where possible free gifts earned will be dispatched with your order. If that is not possible we aim to deliver your free gift within 28 working days of you placing your order.

4. VOUCHERS

4.1 From time to time we may send you by email or display on the website eCoupons. These are codes which you may input on our website to qualify for certain promotions. eCoupons are subject to these Terms and Conditions and any terms and conditions notified to you at the time of issuance of the eCoupon.

4.2 An eCoupon is redeemed by entering its code at the appropriate point in the purchase process on the Website.

4.3 We reserve the right to withdraw or cancel an eCoupon for any reason at any time.

4.4 eCoupons cannot be exchanged for cash or be used to purchase gift vouchers or event tickets.

4.5 Unless expressly stated at the time of issue, each eCoupon will be valid for use by the recipient of the eCoupon and by such recipient only once and may not be used in conjunction with any other promotion.

4.6 In accordance with any laws and guidelines issued in the countries the Website operates in, an eCoupon is treated as cash, therefore any applicable sales tax is due on the full value of an order and you will be required to pay any applicable sales tax on the full value of the order, unless otherwise stated in any terms accompanying the eCoupon.

4.7 Web-coupons may only be used at the Website.

4.8 From time to time certain products may be excluded from eCoupon offers and any such exclusion will be notified to you along with the eCoupon or through the Website.

4.9 eCoupons may be limited to redemption in respect of certain products or certain products may be excluded from the ambit of use of the eCoupon, in which case notice will be given to you at the time of issue of the eCoupon.

4.10 Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

4.11 No eCoupon may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, without our prior written permission.

4.12 eCoupons distributed or circulated without the written approval of Canon, for example on an internet message board or on an affiliate website, are not valid for use and may be refused or cancelled.

4.13 When you use an eCoupon you warrant to us that you are the duly authorised recipient of the web-coupon and that you are using it in good faith.

4.14 If you redeem, attempt to redeem or encourage the redemption of eCoupon to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.

4.15 If we reasonably believe that any eCoupon is being used unlawfully or illegally we may reject or cancel any web-coupon and you agree that you will have no claim against us in respect of any rejection or cancellation. We reserve the right to take any further action it deems appropriate in such instances.

4.16 If we refuse an eCoupon submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.

5. DISCOUNTS

5.1 Where an online offer states that a discount is given on a purchase up to a stated percentage, the discount given will only be applicable to qualifying products.

5.2 Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the promotion description.

5.3 Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.

6. CASH BACK

6.1 Cashback offers will either be an instant cashback or a retrospective cashback. In an instant cashback, the cashback value will be deducted from the purchase price of the included products during the checkout process. As your cashback is processed straightaway, no retrospective claim for cashback can be made. In a retrospective cashback, you will purchase the eligible product at the current price. To claim the cashback, you will have to submit your claim via the cashback campaign’s website once your item has arrived. After your claim is approved, the cashback will be sent to your chosen bank account. If you do not submit a valid claim within the deadline, then you will not get the cashback. Refer to the T&Cs of the specific cashback for more details.

6.2 Cashback promotions are available only on qualifying products.

6.3 A maximum total of one cash back offer per product can be claimed per customer. The cash back amount is inclusive of any applicable sales tax.

7. MISCELLANEOUS

7.1 To the fullest extent permitted by law, Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by any Participant under this promotion. However, nothing in these Terms and Conditions shall have the effect of excluding or restricting Canon’s liability for personal injury or death caused by the proven negligence of Canon’s employees or agents.

7.2. In the event of the offer promotion withdrawn payments will only be honoured for applicable purchases completed prior to removal of the offer.

7.3. Where a product has been purchased with cashback applied, if you decide to return the specified item, we will deduct the cashback amount from any refund due back to you.

7.4. Promotional Products returned (free of default) for refund shall not be valid for the promotion and Participants found claiming for these products shall not be eligible. If Canon becomes aware of any such fraud, it shall be free to take a legal action against any Participants involved.

7.5. Canon reserves the right to audit any claims to ensure compliance with these terms and conditions and to request additional information and supporting documents. Canon reserves the right to exclude claims and/or Participants if it suspects that the promotion is being abused in any way.

8. GOVERNING LAW

Click here 730 KB PDF for our Promotions Terms & Conditions in Arabic.