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Delivery information
COVID-19: UPDATED DELIVERY INFORMATION
We are still delivering as normal so you can expect to receive your order within 1-5 working days. However, as the situation and advice from the government changes, so may we. Our deliveries are made with UPS, so for the latest information on delivery disruptions, please visit the UPS site.
For more information please see our dedicated FAQ page.
Free standard delivery on all orders of AED 1 and above
We offer free standard delivery on all orders of AED 1.00 and above. Please note, this free standard delivery charge is only applicable to the final basket amount. If you would like to return your order, our returns policy gives you a 14-day window in which to send your item back free of charge, for a full refund. We aim to deliver most items within 1-5 working days, though this may take longer for remote or island locations. Direct delivery is by our approved suppliers.
Dubai & Northern Emirates – delivery within 1 to 3 business days
Abu Dhabi – delivery within 2 to 5 business days
Type |
Cost |
Free standard delivery |
Free for orders of AED 1 and more. |
*Delivery exceptions and restrictions
We deliver to most areas in the UAE.
Unfortunately at present, we do not deliver to countries outside the United Arab Emirates.
Additional information
All delivery options are subject to availability and working days exclude public holidays.
On rare occasions, we may need to deliver items outside the published time windows. Unfortunately we are unable to guarantee delivery within our usual timescales to a small number of remote areas.
Please note, we reserve the right not to deliver an order if we believe the address is not secure. If this affects an order you place, we will notify you as soon as possible.
